When we founded Relevance in 2003, when it was just the two of us in Stu's garage, we established a rule that we would dedicate 20% of the "normal work week" to open source development. As the years have passed, and Relevance has grown (22 and growing!), the details of how we implement "20% time" and what we spend it on has undergone some gradual shifts, but the core principle remains: our team and our customers benefit when we spend that time on non-billable activities.
Our current version is that we spend our 20% time on Fridays. That means no client standups, no billable time, no deadlines to meet. But we don't just focus on open source (though that is still a major component). Team members can write or patch open source code, perform charitable work (through code or otherwise), focus on personal growth, work on long-term projects for company betterment, and contribute to the community.
Even though we've been doing this for 7 years now, we've been quite lax about collecting what we've done in one place. With that in mind, here's what we've done the past couple of weeks: